What is the role of the “First Call” in funeral service?

The "First Call" in funeral service is a critical initial step that involves notifying the funeral home of a death and initiating arrangements for the deceased. This process is essential because it establishes the first point of contact between the family and the funeral service provider. Upon receiving the "First Call," funeral home staff will gather necessary details about the deceased, including personal information and the circumstances surrounding the death, which is vital for making subsequent arrangements.

This role also sets into motion the various other services that the funeral home provides, such as transporting the body and coordinating other aspects of the funeral process. By understanding the significance of the "First Call," those in the funeral profession can ensure that families receive timely and compassionate services during a difficult time.